However, with a remote access package, you can find and fix the problem in no time. Remote technical support can be a challenge. However, if the mouse pointer is outside the TeamViewer window, your keyboard shortcuts apply to your computer. To the example when you press Super + E to open a file browser window, it will do it on the remote computer, but not yours. If you turn on Send Keyboard Shortcuts, your keyboard shortcuts will be sent to the remote computer, not your own. The Scaled option is a good place to start and works best in most situations.Ĭlick Actions to open this menu.
You can choose a view that best suits the combination of the two desktop resolutions and the size of the window to be used. When you click View at the top of the window, a menu will appear.
There are a few settings worth mentioning. You can access menus, run applications, and use the keyboard as if you were sitting in front of this computer. To reduce network traffic and speed up the connection, the desktop background is not displayed – it is black. In the picture below we are connected to a Windows computer. When you move your mouse over the window, the mouse pointer does the same thing on the remote computer. The other person's desktop is displayed in a window and you now have full access to that computer. Enter the ID number of the person you are assisting in the Affiliate ID field, then click Connect.Įnter the password of the person you are helping, then click Sign In. Start by entering “teamviewer”, the TeamViewer symbol will be displayed.Ĭlick on the symbol to start TeamViewer. In GNOME, press the Super key (usually between Ctrl and Alt on the left). To establish a connection to a remote computer, start TeamViewer on your computer. The string below is the password, which you will also need.
Ask your friend or family member to give you this number.
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